a woman holding a dried flower bouquet next to her face

Customer Support

From ready-to-ship dried flower displays and home decor to personalized arrangements for special moments. We've got you covered!

How can we help?


Store Information

Do you have a physical store?

Currently, our store is exclusively online, delivering across the United States. Stay tuned for our plans to open a physical store in the future!

Do you have a phone number I can call or text directly?

Feel free to contact us directly by calling or texting at 737-343-5330. We're here to assist you!


What size of bouquet should I buy?

When deciding on the size of the bouquet to purchase, consider both the space where it will be displayed and the impact you wish to make. For smaller spaces or a subtle addition to your décor, a petite or medium-sized bouquet is perfect. It adds a touch of elegance without overwhelming the area. For larger spaces or to make a more dramatic statement, a large or deluxe bouquet can be a stunning centerpiece, drawing the eye and truly enhancing the room's ambiance. Remember, it's not just about size, but how the bouquet complements and enriches its surroundings.

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products, or simply reach out to us and we will help you to find the perfect selection in no time!

Can I cancel my order?

We totally understand that sometimes you might change your mind, it happens to all of us! Unfortunately, once an order is placed, we're unable to cancel it in most cases. This is because our team begins crafting your hand-made arrangements immediately after the order is confirmed. However, we're hopeful about introducing a cancellation window in the future. If you do have a change of heart, please reach out to us as quickly as possible. In the event that we haven't started on your arrangement yet, we'll do our best to accommodate your request to cancel the order.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. Return policy details are here.

Can I customize my dried flower arrangement?

Absolutely, we do offer customization for our dried flower arrangements! To personalize your order, simply leave a note with your special instructions on the product page or during checkout. We highly recommend including your phone number as well, so we can reach out if we need any further clarification to ensure your arrangement is just as you envision. Your satisfaction is our top priority!

Can I track my order?

Yes, you can easily track your order! Just follow this link Track My Order to see the current status of your delivery. If you have any questions or need further assistance, feel free to reach out to us. We're here to help!

Do you offer subscriptions for regular flower deliveries?

We have a wonderful subscription service for flower delivery! Check it out here, subscription. You have the flexibility to select the frequency of your deliveries. Our general subscription includes a variety of themed bouquets each time, or if you prefer, you can opt to receive refreshed versions of the same bouquet. The choice is yours!

Do you offer gift wrapping?

We provide complimentary gift wrapping, complete with a beautiful gift box and a flower greeting card. Feel free to leave a note with your desired message, and we'll handwrite it on the card for you, adding a personal touch to your gift. While this service is offered at no extra cost, we graciously welcome any tips should you choose to leave one.

Shipping, Returns & Exchanges

What areas do you deliver to?

We currently deliver exclusively within the United States. Whether you're on the sunny coasts of California or nestled in the bustling streets of New York, we've got you covered for all your dried flower needs!

How are the dried flowers packaged for delivery?

Our dried flowers are shipped with utmost care to ensure they arrive in perfect condition. We securely package each arrangement in our store's exclusive boxes, which are specially designed for extra protection during transit. This way, we make sure your beautiful flowers reach you safely and as beautifully as they left our store.

What is the estimated delivery time for orders?

As soon as your order is placed, we begin preparing your arrangement, aiming to ship it out within 1-2 days. Typically, including handling time, you can expect your package to arrive within 5-7 business days. We're committed to getting your beautiful dried flowers to you as quickly as possible!

Do you offer same-day or expedited shipping?

We're pleased to offer same-day delivery for local orders and expedited shipping options nationwide. For all orders over $250, we provide express shipping at no extra cost. Whether you're close by or across the country, we make sure you receive your beautiful dried flowers swiftly. For more details on how to select these options, please visit our shipping information page or contact us directly.

What is the shipping policy?

For detailed information on our shipping policy, please click here.

Dried Flowers Care and Tips

How should I care for my dried flower arrangement?

Caring for your dried flower arrangement is simple and ensures its beauty lasts. Here are some tips:

  1. Keep Dry: Avoid exposing the arrangement to moisture and humidity to prevent damage.
  2. Avoid Direct Sunlight: Place your arrangement in a spot that doesn’t receive direct sunlight, which can fade the colors over time.
  3. Dust Gently: Use a soft brush or a blow dryer on a cool, low setting to gently remove dust from the flowers.
  4. Handle with Care: Dried flowers are delicate, so handle them as little as possible and with great care to avoid breakage.

By following these simple steps, your dried flower arrangement will remain a beautiful part of your decor for a long time.

Can you provide some tips in choose the dried rose flower colors?

We proudly offer an exclusive selection of the widest variety of dried rose colors available, ensuring you find the perfect shade for every occasion and message. Here are some tips for selecting rose colors:

  1. Red Roses: Symbolize love and passion, perfect for romantic occasions.
  2. White Roses: Represent purity and innocence, ideal for weddings or sympathy expressions.
  3. Yellow Roses: Stand for friendship and joy, great for cheering someone up.
  4. Pink Roses: Convey admiration and gratitude, suitable for showing appreciation.
  5. Orange Roses: Evoke enthusiasm and desire, a vibrant choice for exciting celebrations.
  6. Lavender Roses: Signify enchantment and love at first sight, offering a unique and mystical appeal.

Choose a color that best fits the message you want to convey or the occasion you're celebrating! If you have more questions, please reach out to us anytime. We are here to help!

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